Unfortunately, due to other commitments, we may not be able to look at your CD while you wait.
Here’s what we’ll check
- Can we read the CD ? Please check after buring to make sure you have a good burn.
- Are the files set up properly and is resolution OK for printing?
Our current procedure for checking CD’s is as follows: We inspect CD’s at 11:30 and 3:30 daily. This inspection is to check that the CD is readable. This is free provided the CD is accompanied by an order. If you need the CD checked while you wait or sooner than our production schedule allows, a $20 fee will apply.
If we are also checking if the file is set up properly, resolution is print quality, all images/fonts are included etc. a $30 fee will apply. This fee includes a sample printout of any one page number you specify— you will use this to check print resolution quality. If no page is specified, we will print the first page on which graphics appear.
Additional pages will be printed for $1 per page, if requested. If files/images/fonts are found to be missing, a new inspection cost will apply for any further CD’s supplied. Please note the $35 non-pdf file charge still applies. We cannot waive charges if the order is cancelled or put on hold.
For new customers (or those not on account), all fees for disk inspection must be prepaid. If you have an account with us (in good-standing), the fee(s) will be added to your invoice.